Public Complaints Bureau: Complaints - Delays, Bad Service, Unfair Action

[pywong]

Main grouses against ministries: delays, bad service, unfair action
15 Oct 08 : 8.53PM

KUALA LUMPUR, 15 Oct 2008: Delays, unsatisfactory service and unfair action top the list of complaints lodged against the ministries, which were received by the Public Complaints Bureau last year.

The Internal Security Ministry had the most complaints with 223 followed by the Energy, Water and Communication Ministry (188), Finance Ministry (161), Education Ministry (133), Works Ministry (132) and Natural Resources and Environment (127).

http://thenutgraph.com/Main-grouses-against-ministries

[MR]

The public complaints bureau is not an organization worth dealing with. Their officers are mostly incompetent and normally are more supportive of the actions of their colleagues at all levels of the ministry.

I have personally encountered these incompetent people.

I wonder if this bureau exists as an eye wash?

MR