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  1. #1
    Join Date
    Oct 2008
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    MyKad

    http://www.theborneopost.com/?p=46372

    Defective MyKads
    By Rintos Mail Sunday, January 11th, 2009

    The main complaints are faulty chips or damaged plastic cards

    JUST imagine the efficiency of the country's administrative system whereby
    all information, including the marital record of an individual, can be
    accessed in a split second through a smart card.

    In the MyKad, for instance, the date and place of marriage as well as the
    current marital status of an individual are stated. Such information can
    certainly help the authority quickly and effectively solve cases involving
    'matters of the heart'.

    Moreover, the information can be useful to those who have lost their
    marriage certificate and are in need of a new one.

    Many aspects, considered equally important, are said to have been
    incorporated in the MyKad which replaced the identity card (IC). These
    include details of driving licence, passport information, health status,
    e-cash, touch and go card, automatic cash withdrawal (ATM) and Public Key
    Infrastructure (PKI).

    The MyKad was mooted by former Prime Minister Tun Dr Mahathir Mohamad who
    wanted to create an electronic government with less usage of paper. It was
    first introduced in November 2000 and officially launched by then Deputy
    Prime Minister Datuk Seri Abdullah Ahmad Badawi on Sept 5, 2001.

    The main objective of MyKad is to facilitate all transactions through a
    computer electronic system which is much more economical and safe. With
    advanced technology, transactions involving government agencies and the
    private sector can be done faster and with no fear of cheating.

    This is because the PKI, incorporated in the smart card, is aimed at
    increasing the quality of the card's safety features besides giving holders
    the confidence to carry out business transactions via the card or the
    Internet.

    Nowadays, if a person is dealing with a bank or Employees' Provident Fund
    (EPF), the officer-in-charge can immediately see and read the client's
    fingerprint online for authenticity verification, thus avoiding the hassle
    of having to refer to the National Registration Department (NRD). Indeed,
    the MyKad is more than just an identity card.

    All Malaysians hold a MyKad - a breakthrough technology implemented to bring
    Malaysia to the new era of technology.

    The country can now be proud of having one of the most advanced systems in
    the world with the biometric MyKad, which has a chip containing all sorts of
    information about the holder.

    Yes, it looks good and consolidates your identification and licence
    information and though it has many other applications, it is still not 100
    per cent. So it should come as no surprise that many MyKads have been found
    to be faulty.

    Now, most banks and driving schools have the card readers and probably only
    they can help clients detect if their MyKad is faulty.

    A complainant, who only wished to be identified as Molad, said he only
    discovered his MyKad was faulty when opening a savings account with a bank
    in Kuching.

    "My friend issued me a crossed cheque which had to be banked into my
    personal savings account but I didn't have one then.

    "So I went to the bank to open one but was told my Mykad could not be read,"
    he related.

    Another holder known as Wilder was registering for a driving course in
    Kuching when he discovered the defects in his MyKad chip.

    He had to pay RM20 for an alternative card and get his details registered
    with the Road Transport Department. Since he could be registered that way,
    he didn't bother to change his MyKad.

    A few months later, he went to open a savings account and was told he needed
    to change his MyKad as the chip could not be read.

    Meanwhile, Ahong whose MyKad was also found to be faulty when he opened a
    savings account, lamented: "I just can't understand it. They talk about
    having the most advanced technology but the defect in the chip does not
    reflect the high quality they are mentioning."

    These three complainants were not the only cardholders to have encountered
    defects. Many more had claimed they were facing the same problem.

    Some noted that their photographs were fading even though their cards were
    brand new while there were also complaints of damaged plastic cards.

    According to a state NRD source, the department is aware of many cards,
    especially the early batches, having some problems. However, it could not
    give the exact count on replacements in Sarawak.

    "Many have applied for replacements. Poor handling and keeping are among the
    causes of defective chips and damages. The card should not be exposed to
    heat because this not only can spoil the chip but also the plastic and
    photo," the source said.

    "The chip cannot be kept in a hot place like in a car for too long and it
    has to be kept clean."

    A defective card can be replaced for RM10.

    As reported in June last year, about 10 per cent of the 24 million MyKads
    issued since 2001 had been replaced after they were found to be faulty.

    Home Minister Datuk Seri Syed Hamid Albar said most of the cases were
    recorded last year - with 888,495 replacements issued until October.

    He said the main complaints were defective chips or damaged plastic cards.

    Last year, the number of replacements stood at 769,674 and 204,572 in 2006.

    In 2001, it was 32,670, followed by 24,131 in 2002, 16,678 (2003), 22,484
    (2004), and 45,487 (2005).

    Speaking to reporters after launching the MyDaftar programme at the
    International Youth Centre in Cheras earlier in the week, Syed Hamid said he
    was not happy with the number of faulty cards recorded, pointing out that
    the low number of damaged or defective MyKads in the first year (2001)
    compared to this year was due to the chip-based cards being made on a pilot
    project basis.

    When it was pointed out that the number had jumped by almost twentyfold
    since 2005, he said: "The only explanation I can give you is the rollout.

    "Coverage is more extensive. But I think this needs to be improved."

    He added that the National Registration Department (NRD) was continuously
    looking at ways to upgrade the MyKad - from security features to even the
    plastic compound used.

    The MyKad is a piece of seven-layered plastic with an embedded microchip and
    has the dimensions of a standard credit card.

    The original card is said to contain a 32Kb EEPROM (Electrically Erasable
    Programmable Read-Only Memory) chip running on the M-COS (MyKad Chip
    Operating System) operating system.

    In November 2002, the capacity was increased to 64Kb.

    A register of all cardholders is kept by the NRD, which operates the MyKad
    system.

    Malaysian citizens own a blue coloured card while that for permanent
    residents is red.

    The MyKad project is said to have been developed at a cost of RM276 million
    and was originally intended to have four functions - identity card,
    including fingerprints and photo, driving licence, passport and storage for
    health information.

    However, four more applications are said to have been added before or during
    its initial release.

    These are e-cash (though with a limit of US$500, intended for low value but
    high volume transactions), ATM integration, Touch 'n Go (Malaysia's toll
    road tolling system and also public transport payment system) and digital
    certificate, commonly known as PKI (only supported by the 64kb version
    implemented by the end of 2002).

    Presently, most of the functions are still not widely used because they are
    not widely promoted.
    py

  2. #2
    Join Date
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    Hello! I really liked your story. Thank you!
    Save yourself a link to your favorites !! Good luck to you!!

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